Our courses empower BFS sales team to Cross-sell and Up-sell its products.
Posiview Technologies’ team has worked on the creation of eLearning courses for Nationalized Banks and Financial Sectors like State Bank of India, Axis Bank, Motilal Oswal, Mahindra Finance, Bajaj Finance etc.
Banking & Finance
Banking and Financial Services (BFS) control the global economy as well as a country’s economy. BFS as a service industry largely depends on the capability and performance of its work force for sales and service.
Banking and Financial Sector can exploit the power of eLearning to meet their learning goals and objectives using the capabilities and experience of Posiview Technologies and Team.
There are three major challenges faced by the Learning and Development department of the Banking & Finance Industry:
The staff is spread across the country and the globe. They have to travel to Tier1 and Tier2 cities for taking classroom training.
RBI compliance and regulatory requirements, policies and procedures are mandatory and has to be implemented across all divisions in the given time frame. Hence it is important to communicate these policies to its people till the grassroot level.
Training on the banking products/offering and any changes in them, need to be shared with its new as well as existing employees.
- We have associated with ex-Banking officers who play the role of internal SMEs and help us interpret the RBI & Banks' compliance circulars and create eLearning bank courses or nuggets to train the bank employees.
- We design game based learning courses for training the staff on various banking topics like information security, data protection, customer services, sales and recovery etc.
- We create customized learning for Banking and Finance products for various divisions like agriculture, corporate, small and medium enterprises, etc.
- We create software simulations and provide technical training on using intricate banking software.
- We create the basic course in English and then translate them into various vernacular languages like Hindi, Marathi, Telugu, Tamil, Kannada, Bengali, Malayalam and Gujarati.
- We impart training using scenario based approach about features of various banking and finance product, selling of these products, case studies etc.
- We design engaging learning modules for Induction, SOP (Standard Operating Process), Banking Process to train the new employee.
- We create 10 minute small nuggets with one learning objective for the sales teams who are always on the move.
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